Life Station / Privacy
This policy explains what personal data Life Station collects, why it is processed, how long it is retained, and how you can exercise your rights.
Life Station is the controller for personal data processed through life-station.eu unless another controller is clearly identified for a specific service. Contact us for privacy questions, access requests, correction, deletion, or consent withdrawal.
Life Station contact details
We collect information you choose to provide, including email address, phone number, delivery and billing details, assessment responses, product selections, order details, customer support messages, and communication preferences.
We also process technical and usage information such as IP address, browser and device type, approximate region, page views, consent choices, session identifiers, security logs, and analytics events where consent is required and has been given.
We process personal data to provide requested services, generate assessment or protocol experiences, operate checkout and order support, deliver products, respond to requests, secure the platform, comply with legal duties, and improve the website.
Life Station uses necessary cookies to operate the site and remember your consent choice. Optional analytics and marketing cookies are used only according to your consent settings. You can update your choices from Cookie preferences in the footer.
Cookie details
Cookie Policy
See cookie categories, purposes, and consent controls.
We may share data with service providers that support hosting, database storage, payment processing, email delivery, analytics, fulfilment, customer support, security, and accounting. These providers may process data only for the purposes needed to provide their services to Life Station.
We do not sell your personal data. We may disclose information where required by law, a competent authority, court order, or where necessary to protect rights, safety, security, or prevent abuse.
We retain personal data only as long as needed for the purposes described above, including legal, accounting, consumer protection, dispute, and security requirements. Assessment and analytics data may be retained in aggregated or pseudonymised form for product improvement.
We apply reasonable technical and organisational safeguards. No online system can be guaranteed completely secure, so avoid submitting sensitive medical data unless a dedicated secure process clearly asks for it.
Subject to applicable law, you may request access, correction, deletion, restriction, portability, objection to processing, and withdrawal of consent. You may also object to direct marketing at any time.
You may lodge a complaint with the Bulgarian Commission for Personal Data Protection or another competent supervisory authority if you believe your rights have been violated.
